Two septic-specific platforms with different approaches to pricing, onboarding, and contracts. Here's how they compare for small hauling operations that need dispatch, invoicing, and trip tickets—not a generic field service suite.
PumpDocket publishes flat monthly tiers and a 30-day trial. ServiceCore is quote-based per truck, requires an annual contract, and includes a 6–12 week guided implementation. Use this page to decide whether you want to self-serve quickly or invest in a longer rollout.
Septic-first dispatch and compliance for small haulers
Septic-specificPublished
Operations software built specifically for septic pumping, grease trap cleaning, and portable restroom businesses. Focuses on dispatch, compliance, and same-day closeout with regulatory profiles for all 50 states.
Pricing
$99/mo (1-3 trucks), $230/mo (4-10 trucks), $454/mo (11+ trucks). Unlimited team members, no per-user fees. 30-day free trial. Month-to-month, no contracts.
Compliance
Trip ticket support for all 50 states. Enhanced layouts for TX, FL, NC, NY, PA, MI, MA, OH, WI, and VA with required-field validation.
PumpDocket publishes all pricing on their website with no sales call required. ServiceCore uses quote-based pricing that requires a demo to learn costs. For budget planning, PumpDocket's transparency is more convenient. ServiceCore's approach may offer flexibility but requires more upfront time investment.
Commitment Level
PumpDocket is month-to-month with a 30-day free trial—low risk to try. ServiceCore requires an annual contract with no free trial, but includes guided onboarding. This makes sense for established operations ready to commit, but creates friction for companies wanting to test before buying.
Setup Approach
PumpDocket targets same-day setup with self-serve onboarding (plus optional concierge support). ServiceCore takes 6-12 weeks with a dedicated implementation specialist. Faster setup means quicker value for simple operations; the longer guided process may help complex operations configure everything correctly.
Industry Focus
Both are purpose-built for septic/sanitation, but ServiceCore also targets portable sanitation and dumpster operations with features like 28-day billing cycles and inventory tracking. PumpDocket focuses on septic pumping with strong compliance features (50-state regulatory profiles).
Which to Choose?
PumpDocket may be better if you:
Want to try before committing (30-day trial)
Prefer month-to-month flexibility
Need to start quickly (same-day setup)
Have a smaller operation (1-10 trucks)
Value published, predictable pricing
Focus primarily on septic pumping
ServiceCore may be better if you:
Run mixed operations (septic + portable + dumpster)
Want guided implementation with dedicated support
Are ready to commit to an annual contract
Need 28-day billing cycle support
Have complex inventory tracking needs
Prefer a hands-on onboarding process
Frequently asked questions
Is PumpDocket cheaper than ServiceCore?
PumpDocket publishes $99/mo for 1–3 trucks, $230/mo for 4–10, and $454/mo for 11+. ServiceCore does not publish a price—you need a demo and a per-truck quote. Until you have that quote, you cannot honestly say which total cost of ownership is lower.
Which is easier for a 1–10 truck pump-out shop to start?
PumpDocket is built for a short trial and month-to-month billing. ServiceCore includes 6–12 week guided onboarding and requires an annual contract, which fits shops that want a specialist-led rollout more than a same-week switch.
Do both handle septic compliance?
Yes, both are septic-specific rather than generic field service tools. PumpDocket advertises 50-state regulatory profiles and trip tickets. ServiceCore supports regulatory reporting and manifest tracking, which may require setup during onboarding.